Privacy Policy

Privacy Policy

1. Data Collection

We are committed to protecting your privacy and ensuring the security of your personal information. When you interact with our website, we may collect the following types of personal data:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when submitting inquiries, appointment requests, or subscribing to our newsletter.
• Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This data helps us improve the functionality and user experience of our website.
• Communication Data: Any messages or inquiries you send through our contact forms or email are stored to ensure proper follow-up and service delivery.

This information is collected solely for communication, service delivery, and improving your experience on our website.

2. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us:

• Understand user preferences and behavior.
• Improve website functionality and performance.
• Provide relevant content and services tailored to your needs.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on the website. For more details, refer to our Cookie Policy.

3. Data Security

We take the security of your personal data seriously and implement strict measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted communication protocols (e.g., HTTPS).
• Regular monitoring and updates to our website’s security systems.
• Restricted access to personal data, limited to authorized personnel only.

While we strive to ensure the highest level of security, no online platform can guarantee 100% protection. By using our website, you acknowledge and accept this inherent risk.

4. Third-Party Sharing

We respect your privacy and will not share your personal data with third parties without your explicit consent, except in the following circumstances:

• Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations.
• Service Providers: We may share your data with trusted third-party service providers who assist us in operating the website or delivering services (e.g., hosting providers or email services). These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You have the right to update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
• Data Portability: You may request that we transfer your data to another service provider, where technically feasible.
• Objection: You can object to the processing of your data for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us via the contact form on our website or through the provided contact details. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

7. International Data Transfers

If you are accessing our website from outside Turkey, please note that your data may be transferred to and processed in Turkey, where our servers are located. By using our website, you consent to this transfer and acknowledge that data protection laws in Turkey may differ from those in your country.

8. Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us using the following details:

• Email: info@lalesusankarakis.com
• Phone: +43 678 791 7017
• Address: Caddebostan Mah. Dr. Abdulkadir Noyan Sok. No 5 Deniz Apt. A Blok Daire:4 İstanbul 

We are committed to addressing your concerns and ensuring your privacy is respected.